Welcome to prunabags! We're so happy you're here. These Terms and Conditions explain how our website and services work. By visiting or shopping at www.prunabags.com, you agree to the following terms.

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1. Using Our Website

By using our site, you agree to provide accurate and up-to-date information when needed.
We reserve the right to refuse service, cancel orders, or suspend accounts if necessary, always aiming to protect our community and our values.

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2. Our Products and Payments

At Prunabags, each bag is handmade and truly one of a kind. Once a bag is sold, it's gone — there won’t be another exactly like it.
We do our best to keep our online catalog updated, but please understand that availability can change quickly.

All prices are shown in euros (€) and include taxes unless otherwise stated. Payment is required at the time of purchase and can be made through the secure methods we offer at checkout. We never store your payment information — your security is very important to us.

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3. Changes to Our Offering

Our collections and designs are constantly evolving. We may update, modify, or remove products, services, prices, or content at any time without notice. We do this to keep things fresh, creative, and aligned with our values.

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4. Handmade Character and Warranty

We put all our care into making sure that product descriptions and photos are accurate. However, because each piece is handmade, small differences are part of the charm and uniqueness of your Prunabags item.

While we strive to keep the website running smoothly, we can’t guarantee it will be error-free at all times. To the extent allowed by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

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5. Intellectual Property

Everything you see on our website—images, designs, logos, and content—is protected by copyright and belongs to Prunabags. Please respect our work: you may not use or reproduce our content without our permission.

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6. Account Suspension or Cancellation

We reserve the right to suspend or cancel your access to the website if necessary, especially in cases of misuse or illegal activity, always in line with protecting our brand and community.

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7. Governing Law

These Terms and Conditions are governed by Spanish law. Any dispute arising from your use of the website will be handled by the courts of Spain.

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8. Updates to These Terms

We may update these Terms from time to time. If we make important changes, we’ll post them here. Your continued use of our website means you accept the new terms.